Remote Desktop Support
If directed by our support team, please download and install our Remote Support App so we can connect to your system.
Remote Support App
For sales inquiries please contact us at:
Our sales department is available Monday – Friday, from 8:00 AM – 4:00 PM Mountain Time.
For technical support issues please contact us at:
Technical support for SongShow Plus is available by phone or email for any users with a current support plan at the Silver level or higher.
SSP license activations are available by phone for anyone with a current Upgrade Service or by email for anyone with an expired Upgrade Service.
If your support plan or Upgrade Services has expired please call our sales department for renewal options.
Our weekday Support hours are:
Monday – Friday, 8:00 AM – 4:00 PM Mountain Time
Additional weekend support hours for Platinum and Diamond subscribers are:
Saturday – Sunday, 6:00 AM – 10:00 AM Mountain Time
All times listed are Mountain Time and exclude observed holidays.