Contact Us

Sales

For sales inquiries please contact us at:

877-458-6367

gfm-sales@gofishmedia.net

Our sales department is available Monday – Friday, from 8:00 AM – 4:00 PM Mountain Time.

Support

For technical support issues please contact us at:

208-639-3950

gfm-support@gofishmedia.net.

Technical support for SongShow Plus is available by phone or email for any users with a current support plan at the Silver level or higher.

SSP license activations are available by phone for anyone with a current Upgrade Service or by email for anyone with an expired Upgrade Service.

If your support plan or Upgrade Services has expired please call our sales department for renewal options.

Our weekday Support hours are:

Monday – Friday, 8:00 AM – 4:00 PM Mountain Time

Additional weekend support hours for Platinum and Diamond subscribers are:

Saturday – Sunday, 6:00 AM – 10:00 AM Mountain Time

All times listed are Mountain Time and excludes observed holidays.

Remote Desktop Support

If directed by our support team, please download and install our Remote Support App so we can connect to your system.
Remote Support App