Contact Us

Sales Support

For sales inquiries please call us at 877-458-6367 or you can email us at gfm-sales@gofishmedia.net. Our sales department is available Monday – Friday, from 7:00 AM – 5:00 PM*

 

Technical Support

For technical support issues please call us at 208-639-3950 or you can email us by using the form below. Technical support for SongShow Plus is available by phone or email for any users with a current support plan at the Silver level or higher. If your support plan has expired please call our sales department or click here to renew.

 

SSP license activations are available by phone for anyone with a current Upgrade Service or by email for anyone with an expired Upgrade Service.

 

Our weekday Support hours are:

Monday – Friday, 7:00 AM – 5:00 PM*

Additional weekend Support hours for Platinum subscribers are:

Saturday, 8:00 AM – 1:00 PM*

Sunday, 6:00 AM – 9:00 AM*

 

*All times listed are Mountain Time. The support schedule excludes major U.S. holidays.

 

 

(Open SSP> Help> About)

(Only required if activating SSP7)

Note: Any email address submitted on the GoFishMedia website will receive promotional materials.

 

Remote Desktop Support

If directed by our support team, please download and install our Remote Support App so we can connect to your system.
Remote Support App