Customer Support

For sales support please call us at 877-458-6367 Mon – Fri from 8:00 AM – 5:00 PM

For technical support please call us at 208-639-3950 or fill out the web form below to send us an email. Technical support through email is available to current subscribers. If you are not a current subscriber we can provide SongShow Plus software activation/unlock codes only.

Click Here to renew your subscription

 

Our support hours for current subscribers are:

Monday – Friday, 7:00 AM – 5:00 PM

Additional support hours for Platinum subscribers are:

Saturday, 8:00 AM – 1:00 PM

Sunday, 6:00 AM – 9:00 AM

 

NOTE: All times listed are Mountain Time. Support schedule excludes major US holidays.

 

Please use the form below to request a SongShow Plus activation code or to contact us about any other technical issues you may be experiencing. If you are a Platinum subscriber and you would like to exercise your priority support option, please begin your message with “Platinum Subscriber” and be sure to include your call back number.

(Help > About)

(Only required if requesting an SSP activation code)

Note: Any email address submitted on the GoFishMedia website will receive promotional materials.

Remote Desktop Support
If directed by our support team, please download and install our Remote Support App so we can connect to your system.
Remote Support App