Contact Us

Sales

For sales inquiries please contact us at:

877-458-6367

gfm-sales@gofishmedia.net.

Our sales department is available Monday – Friday, from 7:00 AM – 5:00 PM*

 

Support

For technical support issues please contact us at:

208-639-3950

gfm-support@gofishmedia.net.

Technical support for SongShow Plus is available by phone or email for any users with a current support plan at the Silver level or higher.

 

SSP license activations are available by phone for anyone with a current Upgrade Service or by email for anyone with an expired Upgrade Service. If your support plan has expired please call our sales department or click here to renew.

 

Our weekday Support hours are:

Monday – Friday, 7:00 AM – 5:00 PM*

Additional weekend Support hours for Platinum subscribers are:

Saturday, 8:00 AM – 1:00 PM*

Sunday, 6:00 AM – 9:00 AM*

*All times listed are Mountain Time. The support schedule excludes major U.S. holidays.

 

Remote Desktop Support

If directed by our support team, please download and install our Remote Support App so we can connect to your system.
Remote Support App